Frequently Asked Questions

Please read our FAQ before sending us a message.

Do you have discounts for Military, Policy, & Fire?

Yes we do!

We offer a 30% discount for:

  • All former and current military.
  • Police
  • Fire
  • EMTs

You can learn more about our programs for those who serve here [click]

Why does CONVERGE have both CBD and CBDa?

Our doctors and scientists have done a tremendous amount of research, as well as staying current with all the literature as it’s made available. We firmly believe that CBDa (the acid precursor) to CBD is extremely powerful, just the way mother nature created it. 

However, there are some people whose bodies seem to respond better to CBD vs CBDa. There are also some conditions that seem to respond better to CBD vs CBDa. 

We have created CONVERGE for those exact times. It’s physician formulated with the perfect blend of CBD and CBDa

You can learn more about CBDa here [click]

You can learn more about CONVERGE here [click]

Accordion Panel

We use an independent lab who provides third-party testing.

Accordion Panel

We use an independent lab who provides third-party testing.

Is CBD Legal?

The short answer is yes.

Upon the December 20, 2018 signing of the 2018 Farm Bill, the era of hemp prohibition is over. Questions continue to be raised, however, about the legality of one of the country’s most popular hemp products, hemp-derived cannabidiol (CBD).

It is legal.

You can read more about the legality of it, and how the 2018 Farm Bill affects it as well! [click here]

Click Here to download a PDF written by on the subject!

Will I fail a drug test?

Our True Full Spectrum™ extraction process retains as close to 100% match to the raw plant as possible; which, of course, includes trace amounts of THC, and therefore there is a chance that a drug test will show a positive result.

You can learn more about it on this page! [Click]

What are the delivery charges for orders from the Online Shop?

Shipping is calculated by your address if you have any questions about shipping you can use the form or chat window to reach out!

Which payment methods are accepted in the Online Shop?

Most major credit cards are accepted!

How long will delivery take?

It of course depends on where you are located, we are shipping from the beautiful Pacific Northwest. Most orders ship within 1 business day, but occasionally they go out within three business days. If there are any delays longer that 3 days, we’ll reach out right away and let you know!

How secure is shopping in the Online Shop? Is my data protected?

Your data is 100% protected! We don’t store any PII (Personally Identifiable Information) on our servers. All PII data is passed directly to our amazing credit card processing company! So your data is always secure and safe!

What exactly happens after ordering?

First thing that happens is our team does a collective high five, and the shipping department gets your product, packages it with love, prints a shipping label and gets it in the mail headed your way as soon as possible!

Do I receive an invoice for my order?

You can look up all your order information in the “my account” area on our site!

Send us an email